Last Updated: May 31, 2026
This Privacy Policy explains how Operavo collects, uses, stores, and protects information when you use the Operavo website, AI-powered communication tools, software, automations, and related services.By using Operavo, you agree to the practices described in this Privacy Policy.
Operavo may collect personal information you provide directly to us, including your name, email address, phone number, business name, billing information, account login information, appointment details, and information submitted through website forms, onboarding flows, demo requests, support requests, or customer interactions.
Operavo may also process communication data through our platform, including phone calls, SMS messages, emails, chat conversations, appointment scheduling data, call summaries, transcripts, workflow activity, and customer interaction history.
We may automatically collect technical information when you use our website or services, including IP address, browser type, device information, operating system, usage activity, cookies, analytics data, referring pages, and general interaction data.
We use collected information to provide, operate, maintain, and improve Operavo services. This includes powering AI communication systems, scheduling appointments, automating workflows, processing payments and subscriptions, responding to support requests, onboarding customers, improving platform performance, monitoring service reliability, preventing fraud or unauthorized activity, and complying with legal obligations.
We may also use information to communicate with you about your account, appointments, service updates, onboarding, billing, support, and related business communications.
Operavo provides AI-powered communication, automation, scheduling, and workflow tools. By using our services, you understand that certain interactions may be processed using artificial intelligence technologies, including automated voice, SMS, chat, email, and workflow systems.
AI-generated responses may not always be accurate, complete, or appropriate for every situation. Users are responsible for reviewing, monitoring, and managing communications generated through the platform, especially for important, sensitive, regulated, or business-critical communications.
Operavo does not sell your personal information.
We may share information with trusted third-party service providers that help us operate, deliver, secure, and improve our services. These may include payment processors, hosting providers, analytics tools, CRM platforms, calendar systems, communication providers, AI infrastructure providers, automation platforms, customer support tools, and other operational vendors.
We may also disclose information if required by law, legal process, regulation, court order, or government request, or when necessary to protect the rights, safety, security, and property of Operavo, our users, or others.
By providing your phone number through our website forms, appointment requests, onboarding processes, demo requests, customer interactions, or service-related communications, you consent to receive conversational SMS messages from Operavo related to appointments, customer support, onboarding updates, account notifications, service notifications, and follow-up communication.
Message frequency may vary depending on your interaction with our services. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact josef@operavo.io.
Operavo does not sell, rent, share, or disclose mobile phone numbers, SMS consent, or mobile opt-in data with third parties or affiliates for marketing or promotional purposes.
We retain information only as long as reasonably necessary to provide services, maintain business operations, support customer accounts, comply with legal obligations, resolve disputes, enforce agreements, improve service performance, and protect against fraud or misuse.
You may request deletion of your account or associated personal information by contacting us. Certain information may be retained where required by law, billing records, security needs, dispute resolution, or legitimate business purposes.
Operavo implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no online platform, software system, AI tool, communication method, or transmission process can be guaranteed to be completely secure. You use our services with the understanding that security risks cannot be fully eliminated.
Operavo may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, analyze traffic and usage, enhance user experience, measure marketing performance, understand visitor behavior, and improve our services.
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Operavo may integrate with or link to third-party services, including CRM systems, communication providers, calendar platforms, payment processors, analytics tools, automation platforms, AI infrastructure providers, and other software tools.
We are not responsible for the privacy practices, security, policies, availability, or content of third-party platforms. Your use of third-party services may be governed by their own terms and privacy policies.
Users are responsible for maintaining the confidentiality of account credentials, ensuring lawful use of Operavo services, obtaining any required consent for communications processed through the platform, and complying with applicable privacy, marketing, messaging, recording, industry-specific, and communication laws.
Users are also responsible for reviewing and monitoring AI-generated communications and automated workflows used in connection with their business.
Operavo services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Depending on your location, you may have certain rights regarding your personal information, including the right to access your data, correct inaccurate information, request deletion, object to certain processing, restrict certain uses, or request a copy of your information.
To make a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
By submitting your phone number through our website forms, appointment requests, onboarding flows, demo requests, customer interactions, or service-related communications, you consent to receive conversational SMS communications from Operavo related to appointments, customer support, onboarding updates, account notifications, service notifications, and follow-up communication. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact josef@operavo.io. Operavo does not sell, rent, share, or disclose mobile phone numbers, SMS consent, or mobile opt-in data with third parties or affiliates for marketing or promotional purposes.
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Your continued use of Operavo after updates are posted means you acknowledge the revised Privacy Policy.
For questions regarding this Privacy Policy or our data practices, contact:
Operavo
Website: Operavo.io
Email: josef@operavo.io
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