Effective Date: May 31, 2026
These Terms and Conditions govern your use of Operavo.IO, our website, platform, communications, automations, and related services. By using Operavo, you agree to these Terms.
Operavo provides AI-powered communication, automation, scheduling, customer interaction, and business workflow services designed to help businesses manage customer communications and operational processes.
Operavo services may include AI voice receptionists, AI chat systems, automated scheduling, SMS and email automation, workflow automation, CRM-related integrations, and customer communication tools.
You must be at least 18 years old to use our services. By using Operavo, you represent that you have the authority to enter into these Terms on behalf of yourself or your business.
You are responsible for maintaining account security, keeping login credentials confidential, providing accurate information, monitoring communications generated through the platform, and ensuring lawful use of the services. You are responsible for all activity associated with your account.
Operavo uses artificial intelligence and automated systems to assist with communications, scheduling, workflows, and customer interactions.
You understand and agree that AI-generated responses may not always be accurate, automated systems may occasionally produce errors or unintended outputs, human review may be necessary for important communications, and Operavo is not responsible for decisions made solely based on AI-generated content.
Users remain responsible for communications sent through or generated by the platform.
You agree not to use Operavo for illegal activities, fraudulent or deceptive conduct, spam or unauthorized marketing, harassment or abusive behavior, violations of privacy laws or communication regulations, distribution of malicious software or harmful content, unauthorized access, scraping, reverse engineering, or misuse of Operavo systems.
We reserve the right to suspend or terminate accounts that violate these Terms.
Certain Operavo services may require paid subscriptions, setup fees, usage-based billing, or other charges.
By purchasing services, you agree to provide valid payment information and understand that fees may recur automatically unless canceled, pricing may change with notice, and unpaid balances may result in suspension or termination of services.
Unless otherwise stated in writing, fees are non-refundable.
Operavo may integrate with third-party services, platforms, or providers, including communication tools, CRM systems, calendar platforms, payment processors, analytics tools, and automation services.
Operavo is not responsible for third-party outages, external platform policies, data handling by third parties, or service interruptions outside our control. Use of third-party services may also be subject to their own terms and privacy policies.
All content, branding, software, logos, designs, workflows, materials, and platform elements provided by Operavo remain the property of Operavo or its licensors.
Users may not copy, resell, sublicense, reverse engineer, distribute, modify, or commercially exploit any part of the platform, website, workflows, materials, or services without written permission from Operavo.
Operavo and its services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted availability, error-free performance, specific business outcomes, increased revenue or lead generation, compatibility with all systems or workflows, or that AI-generated communications will always be accurate or complete.
To the maximum extent permitted by law, Operavo shall not be liable for indirect damages, lost profits, business interruption, data loss, missed opportunities, reliance on AI-generated outputs, service delays, interruptions, or third-party platform issues.
Our total liability shall not exceed the amount paid by the user to Operavo during the previous three months of service.
You agree to defend, indemnify, and hold harmless Operavo, its owners, employees, contractors, partners, and affiliates from claims, damages, liabilities, losses, and expenses arising from your use of the services, your communications, your customer interactions, your violation of applicable laws, your violation of these Terms, or your misuse of AI-generated or automated communications.
We reserve the right to suspend or terminate access to Operavo services at any time for violations of these Terms, misuse of the services, non-payment, unlawful activity, or conduct that may harm Operavo, our users, or third parties.
Users may cancel their services at any time, subject to applicable billing commitments.
We may update these Terms periodically. Updates will be posted on this page with a revised effective date.
Continued use of Operavo after changes are posted constitutes acceptance of the revised Terms.
These Terms shall be governed and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
Any disputes arising from these Terms, the website, or Operavo services shall be handled in the appropriate courts located in California, unless otherwise required by applicable law.
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
By submitting your phone number through our website forms, appointment requests, onboarding flows, demo requests, customer interactions, or service-related communications, you consent to receive conversational SMS communications from Operavo related to appointments, customer support, onboarding updates, account notifications, service notifications, and follow-up communication. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact josef@operavo.io. Operavo does not sell, rent, share, or disclose mobile phone numbers, SMS consent, or mobile opt-in data with third parties or affiliates for marketing or promotional purposes.
For questions regarding these Terms, contact:
Operavo
Website: Operavo.io
Email: josef@operavo.io
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